You are interpreting a discharge at a hospital. Your client confides in you they didn't trust the interpreter they had in the ER. Perhaps, your client feels, she was admitted erroneously because of miscommunication between the staff, the interpreter and the Deaf client.
- you don't know who the ER interpreter was or even if thru worked with your same agency. Do you email your agency to let them know the client complained?
- do you empathize but do nothing?
- what are your options?
Tuesday, November 29, 2011
The other one sucked!
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